Sunday, May 2, 2010

Calling India, Come Home India

I just can't get used to it.  Really.  India.  I pick up my phone, make a call to Amazon and get a man that says, "Shank ooh foah caulling Amazon.  Con I hep oooh?"

Really, I just called Amazon?  The World is Flat is an amazing book (admitting here and now that I didn't finish the whole thing...I have 3 kids under 6 is my excuse and is still working, right?) but it covers a chapter on the outsourcing of America.  Companies profit boatloads by outsourcing their call centers....even if we don't get the most fluent people on the planet.  Weird though, right?

1 comment:

  1. I am looking for a reliable connection for International calling which offers Unlimited Call to India from australia without any hidden fees or connection charges. Can anyone suggest me something?